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[P] Process

Every engagement, the same five steps

Whichever service you hire us for, you know what you are paying for before we start, and every stage ends with a document you can keep and use.

Steps
:
Five, for every service
Fees
:
Fixed per stage or monthly
Output
:
A document at every stage
  1. 01

    Enquiry

    Tell us what you need and where things stand. We reply within a working day.

    • —Short call
    • —Scope questions
  2. 02

    Proposal

    A written scope with a fixed fee for each stage, before any work starts.

    • —Scope
    • —Fixed-fee proposal
  3. 03

    Delivery

    The work, done by the people who do it every day, with one point of contact.

    • —Progress updates
    • —Drafts for review
  4. 04

    Sign-off

    Every stage closes with a document you keep and approve.

    • —Final documents
    • —Sign-off
  5. 05

    Aftercare

    Questions answered after handover, and ongoing support if you want it.

    • —Follow-up
    • —Retainer, optional

[02] Terms

How each stage is run

The same three rules apply whether you hire us for one stage or all of them.

01

Fixed fee per stage

Each stage is priced before it starts. You approve one stage at a time and can stop between stages.

02

Sign-off between stages

Nothing moves to the next stage until you have signed off the document from the last one.

03

Revision control

Every drawing, model and report is issued with a revision letter and a note of what changed, so nobody works from an old copy.

[03] By service

Each service's own stages

Every service runs these five steps, with stages of its own inside delivery. Each landing page sets them out.

A-series

Architecture

  1. 01Brief and survey
  2. 02Design
  3. 03Drawings
  4. 04Quantities and tender
  5. 05Inspection and handover
B-series

Business consultancy

  1. 01Kick-off
  2. 02Review
  3. 03Findings
  4. 04Action plan
  5. 05Follow-through
F-series

Business plans and feasibility studies

  1. 01Brief and data
  2. 02Market and site
  3. 03Cost and model
  4. 04Sensitivity
  5. 05Report
M-series

MICE

  1. 01Brief and budget
  2. 02Venue and contracts
  3. 03Entry, permits and logistics
  4. 04Production
  5. 05Delivery and wrap-up
P-series

Sourcing and procurement

  1. 01Specification
  2. 02Sourcing and quotes
  3. 03Award and order
  4. 04Freight and clearance
  5. 05Delivery
L-series

Bookkeeping

  1. 01Onboarding
  2. 02Capture
  3. 03Reconcile
  4. 04Report
  5. 05File
R-series

Business proposals

  1. 01Bid review
  2. 02Plan
  3. 03Draft
  4. 04Price and review
  5. 05Submit
W-series

Web development

  1. 01Discovery
  2. 02Design
  3. 03Build
  4. 04Launch
  5. 05Care

Start a project

Tell us what
you need

Send a short note on what you need and where things stand. We reply within a working day with questions or a fixed-fee proposal.

Request a quoteshanealu@gmail.com